Our Team

Dan Borchers, CPF

Owner, Certified Picture Framer

Dan’s introduction to custom framing began as an apprentice under his father, from whom he inherited a love of design and natural skill as a craftsman. Dan earned his BS in Management Information Systems (MIS) at Central Michigan University and CPF certification before returning to the family business. He took over as owner in 1994.

Dan attends trade shows and seminars across the country, and has traveled to Italy to train under a master of art and frame restoration. He especially enjoys the personal relationships with FMS customers and the stories behind the projects they bring to the shop. In his spare time, Dan enjoys traveling, working out, gardening, and walking the Grand Haven beach with his wife, Mary.

Stephanie Smith, CPF

Certified Picture Framer

Stephanie Smith has been a valuable member of the Frame and Mat Shop team for over 30 years. She studied at Grand Valley State University, where she earned a Bachelor’s degree in Studio Art. She would later earn her CPF certification while working at the Frame and Mat Shop. Stephanie has extensive practice with framing projects of all kinds. In addition, she is considered to be one of the team’s master seamstresses for her talent and experience working with textile framing projects.

In her free time, Stephanie enjoys camping, reading, biking and travel.

Adam Dahlstrom, CPF

Certified Picture Framer

Adam has over 20 years of custom framing experience with the Frame and Mat Shop. He is valued by the team for his artistic abilities and exceptional craftsmanship. Adam graduated from Grand Valley State University with a BFA in printmaking, also having studied at Columbia College (Chicago) and Kingston University (Kingston-Upon-Thames, England).

In addition to his work as a picture framer, he’s an accomplished artist. His latest works include public murals in Grand Haven and Holland, and he’s participated in numerous solo and group shows around West Michigan. We encourage you to check out Adam’s portfolio here. Beyond the shop, Adam enjoys spending time with his family, working on their home remodel, and continuing to create.

Penny Pattison

Custom Picture Framer

Penny is a proud Frame and Mat shop alumna! Soon after joining our team some 30 years ago, she knew that picture framing was a great fit for her creative skill set. She would move on to develop other talents apprenticing as an art and frame restorer and working as a welder and fabricator. But today, she is happily back on board as one of our experienced framing professionals.

Penny studied visual art and communication at Parkland college in Champaign, IL. Penny’s lifelong hobby of oil painting continues in her home studio and her work is available In our gallery. She also enjoys spending time in the great outdoors with her husband and two dogs.

Rayna Dielmann

Custom Picture Framer

Rayna joined us in 2024. Originally from Colorado, she has recently put down new roots in West Michigan. She has a background in photography and management, and brings a can-do spirit to our team.

Rayna has been active in the “art world” for some time now, finding herself involved in many mediums and practice adventures ranging from painting murals, teaching workshops, and photographing star figures such as the POTUS and olympians. Rayna has studied painting during an art residency in Ireland and obtained a BA in Studio Art from The University of Wyoming. Her most recent venture has brought her to The Frame & Mat Shop, where she brings her past creative experiences to help you frame your prized possessions.

Outside of her creative pursuits, she enjoys any and all things that involve the outdoors. Hiking, camping, you name it!

Hannah Jousma

Custom Picture Framer

Hannah is our newest team member as of 2025. She brings with her three years of custom picture framing experience and a visual arts background. She has studied fine arts at Grand Rapids Community College (GRCC), has published many works in GRCC’s Display Magazine, illustrated children’s books, and also works as a freelance portrait artist.

Hannah experiments with all kinds of artistic media, ranging from graphite and charcoal to pastels and paint, not to mention photography and digital art. Even her photography subjects vary, from little birds to the vast cosmos. She has a love of learning new crafts as well, such as crochet and ceramics.

Hannah also loves to spend time with her husband, whether they are playing video games inside or enjoying the outdoors with their two quirky dogs.

OiLin Jaeger

Custom Picture Framer

OiLin joined the Frame and Mat Shop in 2014. She loves art, and studied it passionately in high school and college. OiLin also earned a Bachelor of Business Administration degree from Western Michigan University. OiLin’s intuition in bringing together complementary design elements makes her both a valuable team member and a talented photographer.

Her passion for travel and nature photography has led her around the world: she has shot everything from lions in Africa to polar bears in Canada, and recently put on a solo show titled, “Inside a Chinese Village”.

Join our team

We are always looking for passionate people to join our team. Do you have experience in retail, wood crafts, or art and design? Introduce yourself today to find out about career opportunities.

Testimonials

  • Shawna S. | Facebook

    Big shout out to Frame and Mat shop in GH! Dropped off newspaper articles a week before Christmas to be framed and they didn’t disappoint. Not only did they get the order done by Christmas, the product turned out perfect! These were article’s that I saved from 3-4 years ago, they were folded and wrinkled and you would never know it by the time they got done with them! Very satisfied!

  • Nancy T. | Facebook

    First time at Holland store, Adam did a fabulous job redoing one item and cleaning up another. Stunning! Am SO happy with the results

  • Lori P. | Facebook

    They are absolutely fantastic to work with, very helpful and excellent customer service. What a jem!

  • Julie W. | Facebook

    These people are amazing! Customer service PLUS! They really know thier business and help you with every step in the process of framing. They will take the time, trouble shoot, and offer valuable suggestions. All with a smile! Thank you for your excellence in a job well done!

  • Dan B. | Google

    We highly recommend The Frame and Mat Shop. We were looking for a unique lighting solution for an old family painting. Dan was the professional we needed. He is knowledgeable, creative, and worked to find the perfect solution. The results were spectacular.

  • Susan K. | Google

    Quality experience! The expertise and advice were so helpful. My art will benefit from their knowledge and experience. They were very open about pricing and suggested ways to save on costs. I highly recommend this shop.

  • Maxwell, J. | Google

    We've had two large framing projects completed by The Frame and Mat Shop and both were absolutely perfect. Their selection of custom framing and mat materials is the best we've seen, and their customer service is outstanding. Everyone who works there is very professional, and the work they do is exquisite. It is really nice to be able to bring a project to a store that needs serious help, and then come back to the store to find something even nicer than you ever imagined it could be. We've already been inspired to bring several additional items for reframing, because the work they do is really beautiful. They will be our "go to" framing shop for many, many years to come!